Aiminaabee

Manage Gift Card Products

Learn how to create and manage gift card products in the vendor dashboard.

On this page

In this guide, you'll learn how to create and manage gift card products in the vendor dashboard.

View Gift Card Products

To view all gift card products in your store, go to Gift Cards → Gift Card Products from the sidebar.

The list shows each product's name, thumbnail, sales channels, number of variants, and status.

Create a Gift Card Product

To create a new gift card product:

  1. Go to Gift Cards → Gift Card Products from the sidebar.
  2. Click Create at the top end of the table section.

The form that opens has two steps: Details and Prices.

1. Gift Card Product Details

In the first step, fill in the gift card product's details:

  1. Title — Enter the product's name. Customers will see this name on the storefront.
  2. Subtitle — Optionally enter a short description that appears below the title on the storefront.
  3. Handle — Optionally enter a handle for the product. A handle is a URL-friendly identifier useful for SEO. If you don't enter a handle, one will be generated from the title.
  4. Description — Optionally enter a detailed description for the product. Customers will see this description on the storefront.
  5. Media — Upload images for the product.
    • To make an image the thumbnail that represents the product, click the three-dot menu on the image and choose Make thumbnail.
    • To remove an image, click the three-dot menu on the image and choose Delete.
  6. Sales Channel(s) — Click Edit to choose which sales channels the product is available in. By default, it's available in all sales channels.
  7. Denominations — Specify the preset gift card amounts that customers can choose from when purchasing. The gift card must have at least one denomination.
    • To add a denomination, click Add denomination and enter the denomination's value.
    • To remove a denomination, click the X icon next to the denomination you want to remove.

When you're done, click Continue to proceed to the next step. You can also click Save as draft to save the product without publishing it, so you can finish setting it up later.

2. Gift Card Product Prices

In the second step, set the price for each gift card denomination for every currency and region in your store using the Bulk Editor.

When you're done, click Create to create the product. You'll be taken to the new product's details page where you can view and manage its details.

View Gift Card Product Details

To view the details of a gift card product:

  1. Go to Gift Cards → Gift Card Products from the sidebar.
  2. Click the product you want to view.

The details page shows the product's details, denominations, sales channels, and media.

Edit Product Details

To edit a gift card product's general information:

  1. Go to Gift Cards → Gift Card Products from the sidebar.
  2. Click the product you want to edit.
  3. In the first section, click the three-dot menu at the top end of the section.
  4. Choose Edit from the dropdown.
  5. In the side window that opens, update the product's status, title, subtitle, handle, and description.
  6. When you're done, click Save.

Edit Denominations

To edit the available denominations for a gift card product:

  1. Go to the gift card product's details page.
  2. In the Denominations section, click Edit denominations.
  3. In the side window that opens, add, edit, or remove denominations:
    • To add a denomination, click Add denomination and enter the denomination's value.
    • To edit a denomination, update the value in the input field.
    • To remove a denomination, click the X icon next to the denomination you want to remove.
  4. When you're done, click Save.

Edit Denomination Pricing

To edit the pricing for a gift card product's denominations:

  1. Go to the gift card product's details page.
  2. In the Denominations section, click Edit prices.

This opens the Bulk Editor where you can set the price for each denomination for every currency and region in your store.

When you're done, click Save to save your changes.

Manage Product Media

To manage the images for a gift card product:

  1. Go to the gift card product's details page.
  2. In the Media section, click Edit.
  3. In the media form that opens:
    • To add an image, drag and drop an image or click the upload area to select an image from your files.
    • To make an image the thumbnail that represents the product:
      • Hover over the image.
      • Check the checkbox that appears on the top end of the image.
      • Press T on your keyboard or click Make thumbnail at the bottom middle of the page.
    • To remove an image:
      • Hover over the image.
      • Check the checkbox that appears on the top end of the image.
      • Press D on your keyboard or click Delete at the bottom middle of the page.
    • To re-arrange images, drag and drop them in the desired order.
  4. When you're done, click Save.

You can also delete an image directly from the media section by:

  • Hovering over the image.
  • Checking the checkbox that appears on the top end of the image.
  • Pressing D on your keyboard or clicking Delete at the bottom middle of the page.

Manage Sales Channels

To control which sales channels a gift card product is available in:

  1. Go to the gift card product's details page.
  2. In the Sales Channels section, click Edit.
  3. In the list that opens:
    • Check the sales channels you want the product to be available in.
    • Uncheck the sales channels you don't want the product to be available in.
  4. When you're done, click Save.

Delete a Gift Card Product

Deleting a gift card product is permanent and cannot be undone. All associated gift cards will also be deleted.

To delete a gift card product:

  1. Go to the gift card product's details page.
  2. Click the three-dot menu at the top end of the first section.
  3. Choose Delete from the dropdown.
  4. In the confirmation pop-up, click Delete to confirm.